Shipping policy
Most orders are prepared and shipped within a few business days. Please allow up to 4 weeks for pieces that involve custom framing, special commissions, or made to order production, since these require additional time.
Carriers & Tracking
We ship via UPS, FedEx, or USPS, and every shipment includes tracking and insurance. Higher value pieces may require a signature on delivery to ensure safe receipt.
Shipping Costs
Free Shipping on All Purchases within the US. Orders shipping to Canada are calculated at checkout. If you are located outside the United States or Canada, please email us at info@michaelgodardgallery.com before placing your order so we can confirm availability and provide an accurate shipping quote. Where shipping charges apply, they are non-refundable.
Delivery & Address Accuracy
Please double check your shipping address before completing your order. We are not responsible for packages delayed, returned, or lost due to an incomplete or incorrect address. Any additional shipping or reshipment costs resulting from a delivery issue, refusal, or missed delivery window will be the customer's responsibility.
Damaged Shipments
If your artwork arrives damaged, please contact us within 48 hours of delivery at info@michaelgodardgallery.com with photos of the damage and packaging so we can resolve it quickly.
International Orders
Customers ordering from outside the United States are responsible for any customs duties, import taxes, or tariffs assessed by their country. These charges are set by local authorities and are outside of our control.
After Delivery
Once a carrier confirms delivery to the address provided, Michael Godard Gallery is not responsible for packages that are lost or stolen after that point.